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Managing Notifications and Alerts from Your Nextdoor Account

  • Writer: BulkBuy Accounts
    BulkBuy Accounts
  • Jun 28
  • 5 min read
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Nextdoor is a powerful tool for staying connected to your local community, whether you’re receiving safety alerts, reading about lost pets, checking for neighborhood events, or hearing about local recommendations. But while staying informed is useful, the number of notifications you receive can quickly become overwhelming if not properly managed.


Fortunately, Nextdoor gives you control over the types of alerts you receive, how you receive them, and how often. Whether you're using Nextdoor for the first time or trying to reduce digital noise, this guide will walk you through managing notifications and alerts from your Nextdoor account, step by step.


Why Notification Management Matters


By default, Nextdoor enables a broad range of notifications to ensure you’re kept up to date. However, without customization, this can lead to:

  • Email overload in your inbox

  • Frequent mobile alerts that interrupt your day

  • Notifications about topics or neighborhoods that aren’t relevant to you


Customizing your settings helps you stay focused on the updates that actually matter—like crime and safety alerts, direct messages, or posts from your favorite local groups.


Types of Notifications on Nextdoor


Before adjusting your settings, it helps to understand the different types of notifications Nextdoor sends:

  1. Email Notifications : Sent to your inbox and can include post digests, replies, private messages, and alerts.

  2. Push Notifications : Sent to your phone or tablet if you have the Nextdoor app installed.

  3. In-App Notifications : These appear in your notifications tab within the app or desktop version and aren’t sent externally.

  4. Digest Emails : Summaries of the most popular or relevant posts from your neighborhood, typically sent daily or weekly.

  5. Emergency Alerts and Safety Updates : Time-sensitive posts about crime, missing persons, or extreme weather events.


How to Access and Manage Your Notification Settings


You can adjust notification settings either through the Nextdoor website or the mobile app.


On Desktop:

  1. Log into your account at nextdoor.com.

  2. Click your profile icon in the top right corner.

  3. Select Settings from the dropdown menu.

  4. In the left sidebar, click Notifications.


On the Mobile App:

  1. Open the Nextdoor app.

  2. Tap your profile icon in the lower right corner.

  3. Select Settings, then tap Notifications.


Customizing Email Notifications


In the Notifications section, you’ll find toggles and dropdown menus to adjust your email preferences. You can turn on/off emails for:

  • Daily or Weekly Digests

  • Replies to Your Posts

  • Private Messages

  • Mentions

  • Event Invitations

  • New Posts in Groups You Belong To

  • Neighborhood Recommendations

  • Posts from Nearby Neighborhoods


Tip:

If your inbox feels cluttered, consider turning off digests and enabling only the most important updates, such as replies, private messages, or alerts about posts you’ve interacted with.


Adjusting Push Notifications (Mobile App Alerts)

Push notifications can be helpful but may also become distracting if not managed carefully.


You can toggle push alerts for:

  • Messages

  • Comments or Likes

  • Posts in your neighborhood

  • Alerts from Leads or local agencies

  • New group activity


To change these:

  1. Go to Settings > Notifications.

  2. Select Push Notifications (if using the app).

  3. Choose which types of alerts you’d like to receive.


If you’d rather not receive any push alerts, you can disable them completely by adjusting app settings on your phone (under your phone’s “Notifications” menu).


Managing Digest Frequency


Digest emails summarize recent posts, events, and discussions from your neighborhood.

You can:

  • Turn digests on or off

  • Choose daily or weekly frequency

  • Select content categories (like recommendations, classifieds, or safety updates)


To change your digest frequency:

  1. In Notification Settings, find the “Email Digest” section.

  2. Use the dropdown to choose Daily, Weekly, or Never.


This setting is particularly helpful for users who want to stay informed without receiving notifications for every individual post.


Setting Preferences for Nearby Neighborhoods


Nextdoor allows you to receive updates from neighborhoods near your own. While this broadens your view of community activity, it can also increase the volume of notifications significantly.


To limit this:

  1. Go to Settings > Notifications > Nearby Neighborhoods.

  2. You can:

    • Choose specific nearby areas to follow or unfollow

    • Limit what types of posts you see (e.g., only Crime & Safety, not For Sale items)


This keeps your feed relevant and your notifications streamlined.


Managing Group Notifications


If you've joined Groups on Nextdoor—such as parenting circles, pet owners, or gardening enthusiasts—you can control how often you receive updates from them.


In the Groups tab:

  1. Tap into each group you belong to.

  2. Click or tap Notification Preferences.

  3. Choose to receive:

    • All posts

    • Highlights only

    • None


Groups can be a great resource, but if they’re too active, adjusting settings helps prevent overload.


Handling Safety and Emergency Alerts


One of Nextdoor’s most useful features is real-time safety notifications from Leads, public agencies, or trusted community members. These alerts may cover:

  • Crime reports

  • Missing persons

  • Severe weather or environmental hazards


While you can’t fully disable safety alerts from verified sources, you can manage how and where they appear (email vs. mobile notification vs. app).


We recommend keeping these alerts enabled, as they can offer valuable, timely information about events near you.


Muting or Blocking Specific Users or Topics


Sometimes you may find that notifications are coming from one particular user or a topic you don’t care to see. You don’t have to block the entire platform to fix this.


To mute or block:

  1. Go to the user’s profile or specific post.

  2. Click the three-dot menu (…) next to the post or username.

  3. Select Mute, Block, or Report as appropriate.


This is especially useful if someone posts frequently about topics that don’t interest you.


Disabling All Notifications


If you want a digital detox or are planning to take a break from Nextdoor, you can pause or stop notifications entirely.

  • Under Notification Settings, scroll to the bottom.

  • Select “Turn off all notifications.”

  • You can reactivate them at any time by visiting the same menu.


Note: You’ll still receive essential platform messages, such as password reset emails.


Final Tips for a Balanced Experience


Managing notifications isn't just about turning them off—it’s about curating your experience. Here are a few final tips:


  • Review your settings monthly: Your interests and needs may change over time.

  • Prioritize critical alerts: Keep safety and private messages turned on.

  • Use the app’s “Mark as Read” feature to clean up old notifications.

  • Explore "Highlights Only" if you want fewer updates but still want to stay informed.


Conclusion


Nextdoor is a helpful platform for staying informed, but it’s easy to become overwhelmed if you don’t manage your alerts. By customizing your notification settings, you take control over your experience—ensuring that you receive the updates that matter while avoiding digital fatigue.


Whether you're a new user or a seasoned neighbor, regularly reviewing and adjusting your notification preferences can lead to a more useful, peaceful, and focused Nextdoor experience.


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